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πŸ—‚οΈ Browse by Topic

🏠
Property Listings
Adding properties, configuring boundaries, and managing media.
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AI Search & Filters
Semantic search, filtering, and interactive maps.
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Lead CRM & Stages
Managing inbound leads, task tracking, and pipeline stages.
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Billing & Token Usage
Subscription tiers, AI credits, and agency billing.
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Accounts & Access
User roles, single sign-on, and device security.
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Trust Scores & AI Analysis
Understanding the 5-param Trust Metrics and Lead Scoring.
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Projects & Developers
Project tracking, RERA compliance, and developer portfolios.
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Agency Micro-Websites
Setting up and customizing your tenant's public profile.

πŸ”₯ Popular Questions

How do I add a new property listing?β–Ό
Navigate to your CRM dashboard and click "List Property". You must provide essential details mapped to our database: title, description, property type (e.g., Apartment, Villa, Plot), transaction type (Sale/Rent), and ownership type (Freehold/Leasehold).
How does the AI Semantic Search work?β–Ό
Instead of complex dropdowns, type exactly what you want: "3 BHK in Gomti Nagar under 1.2 Cr with a gym". Our search engine uses natural language processing to map your query against `property_attributes` and geographical `areas` instantly.
How are leads captured and stored?β–Ό
When a buyer clicks "Enquire", their contact info and `inquiry_message` drop directly into your `crm_leads` table. We track their source, budget constraints, preferred BHK, and attach them seamlessly to the specific `listing_id`.
How do the multi-tenant subscriptions work?β–Ό
Every real estate agency operates as an isolated `tenant` with its own `tenant_subscriptions` plan (e.g., Free, Pro, Elite). Your plan dictates your listing caps, CRM user seats, and AI generation tokens.
How does team hierarchy work?β–Ό
Under your `tenant_id`, you can create multiple `users` and group them into `crm_teams`. Each user is assigned a Role (Admin, Manager, Agent) dictating read/write privileges on sensitive CRM lead data.
How is the Tenzo Trust Score computed?β–Ό
Our system populates `listing_trust_metrics` nightly. The score (0-100) merges five weights: Price Fairness (25%), Locality Quality (20%), Listing Accuracy (15%), Builder Reputation (15%), and Verified Documentation (15%).
What is the difference between a Listing and a Project?β–Ό
A Project (recorded in the `projects` table) represents an entire development (e.g., "DLF The Crest") containing common amenities, total towers, and RERA status. A Listing is an individual unit (e.g., "4 BHK Penthouse") mapped back to that parent Project.
What is the Tenant Micro-website?β–Ό
Every verified agency (`tenant`) receives a responsive public URL (e.g., tenzo.co.in/agency/your-brand). This automatically renders your company logo, description, and aggregates all active `listings` and `projects` tied to your ID.

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